Sunday, February 6, 2011

Verizon to sentence top users to reduced bandwidth

After reading an Engadget post about Verizon's plan to throttle its top 5 percent of wireless data users, I'm left pondering the if the 5 percent stated by Verizon is truly 5 percent? According to the terms of service posted on Engadget, "if you use an extraordinary amount of data and fall within the top 5 percent of Verizon Wireless data users we may reduce your data throughput speeds periodically for the remainder of your then current and immediately following billing cycle to ensure high quality network performance for other users at locations and times of peak demand." To summarize, the top 5 percent of wireless data users will have their bandwidth speeds reduced for the remainder of the current billing cycle, and the following billing cycle. Theoretically, if the top 5 percent of data users are placed into a pool of reduced bandwidth users, a new top 5 percent of data users could, and should, emerge. For example, if I am a heavy wireless data user and my bandwidth speed is now filtered, it will now take me longer to download the same amount of content as it did before the filtered bandwidth sentence. Therefore, my wireless data usage should naturally drop as a result of the sentence, thereby allowing someone who was previously in the top 6 percent of bandwidth users to take my place in the top 5 percent pool. The question is what is the true bottom of the 5 percent pool?

The other question is will Verizon disclose to its customers sentenced to reduced bandwidth that indeed their bandwidth is reduced, or will the customer be required to call Verizon customer service to complain about slow download speeds, only to find out they've been sentenced for using too much of the service they are paying to have?

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