I decided today to inquire how I might add more data to my monthly allowance, and I contacted Verizon via phone. After spending nearly 30 minutes with 3 different Verizon representatives explaining what the CR-48 is and how I receive 100MB of data each month for free with Verizon, I was finally told that Verizon has never head of this arrangement, but would treat the data usage as pre-paid mobile broad band. The last gentleman to help me also informed me that mobile broad band is relatively new and therefore, very expensive. See below for the rates and data usage amounts I was quoted. The Verizon representative continued to explain that if I planned on watching any Youtube videos 5GB was not going to be enough, adding that none of the data plans would really allow me to do much on the Internet.
Rates and usage as quoted by Verizon representative
- 5GB for $80
- 1GB for $50
- 300MB for $30
- 100MB for $15
After ending my call with Verizon, I did what I should have done in the first place, I Googled CR-48 and Verizon. Upon reading some posts in a CR-48 forum, I came across the following post from Google, http://www.google.com/chromeos/features-connectivity.html . According to this post, the rates are much different than what the Verizon representative quoted me (see below). Although I'm still not sure how increase my monthly data allowance, the post by Google give me hope that I can afford to purchase some more bits!
Rates and usage as quoted by Google
Data plans
| Plan | Price |
| 100MB of data per month1 | Free |
| Limitless day pass2 | $9.99 per day |
| Additional 1GB of data3 | $20 per month |
| Additional 3GB of data3 | $35 per month |
| Additional 5GB of data3 | $50 per month |
2 comments:
Hi Troy,
Sorry to hear about the challenges you've run into with Verizon support. Since the program is still rather small, only a subset of the support reps at Verizon have been trained on the deal we've worked out for Cr-48 pilots and it looks like you've run into one who hadn't been trained. We're still running into some kinks, but expect to continue to improve so thanks for pointing out this experience to us.
I also want to make sure that it's clear that the rates you mention from the pilot forum are correct and as you've pointed out are far better than what's commonly offered for pre-paid plans.
Thanks for your feedback!
Trond
Also, to add more data to your account just burn through your free 100MB and then add an additional package. The free 100 will automatically reset at the right time, so you don't need to worry about losing it when you upgrade!
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